DPD

Parcel lockers for Belarusian branch of DPD logistic corporation

About the project

In October 2021, Belarusian branch of the DPD international logistics corporation began the implementation of Smartix parcel lockers. The joint project of DPD Bel, Smartix LLC and the Belarusian integrator of self-service systems - SONET group of companies includes the development, supply, integration with the customer's existing information systems, as well as commissioning and maintenance of a network of parcel lockers in the Republic of Belarus.

Smartix software product was finalized to meet the business objectives of DPD Bel, taking into account the specifics of the Belarusian legislation. Integration with DPD systems was carried out both on the side of Belarus and on the side of the parent organization in the Russian Federation, all the necessary Belarusian services (SMS notifications, etc.) were connected.

Project features

◾ The use of advanced industry developments in production, the appropriate quality of products, a wide range of models for any needs of the client.

◾ Sophisticated, customizable business processes for entering, dispensing and returning parcels.

◾ Built-in video surveillance system to record the process of loading and withdrawing parcels, which simplifies the resolution of disputes.

◾ Service of SMS notifications and generation of PIN-codes, as well as push notifications.

◾ Support for multi-package shipments, the ability to simultaneously open multiple cells for a multi-place order. In this case, the client receives a single SMS after entering all the parcels from the order.

◾ One of the most functional systems for technical monitoring of devices on the market, which allows timely identify technical malfunctions, maintain uninterrupted network operation and high quality of service.

◾ Possibility of operation of parcel lockers even in offline mode. Thanks to the directory system built into the Smartix software and the ability to accumulate data about events that are sent to the server when the connection is restored. Reliability of the complex for operation in any conditions is achieved.

Result

Software and hardware complex basically solves the entire set of tasks for automating delivery in the interests of small and large transport or logistics companies. DPD project demonstrates the experience and competencies of Smartix specialists in working with customers of the appropriate level.
If client has ready-made devices from third-party manufacturers, Smartix software adapts to existing equipment and the functionality can be flexibly modified to meet the required conditions.
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