Osnova Group

Parcel lockers for a leading Moscow developer

About the project

Osnova Group is one of the leading development companies in Moscow, uses Smartix parcel lockers for installation in their residential complexes. The solution allows not only to automate e-commerce processes (delivery from online stores, grocery retail, etc.), but also provides the possibility of contactless transfer of things between residents or in the interests of services (repair shops, dry cleaners).

One of the customer's development directions is development in the “smart home” format — parcel lockers are an important component of the concept of a modern, comfortable residential complex.


1. The customer chose a complete Smartix solution for turnkey installation, which includes several models of parcel lockers with different lockers and specialized locker's software for managing the devices network.

2. Integration with the management system of the residential complex has been made to synchronize data about recipients. When the courier approaches the parcel locker and enters the customer's phone number to insert parcel, the Smartix parcel system checks the presence of the phone number in the database and whether it belongs to the parcel locker in the given location, entrance. As a result, any errors during delivery and inserting the parcel into the wrong locker are excluded.

3. Sending push notifications of delivery through a mobile application for residents of the residential complex has been organized. The customer does not need to implement a third-party solution and residents do not need to install an additional application — all data on the status of parcels is transferred through the already existing feedback channels for residents.
Smartix parcel locker's software integrates freely with any residential complexes accounting systems — into an existing cloud service or server software designed for communication with residents (mobile or web application for invoicing utility bills, receiving notifications, feedback, etc.).

The implementation of a variety scenarios is supported, for example, the transfer of things between residents, which allows them to organize a temporary rental of small household appliances, the resale of personal items, etc., notifications are sent for each operation.


Implementation of parcel lockers in the residential complex significantly optimizes and reduces the cost of the delivery process. The need for a courier to visit each apartment is eliminated — instead, now the the process include only one-time insert/withdrawal of parcels to the parcel lockers.
The devices also solve the problem of limited delivery time — no more dependence on presence a client at home and dispensing orders at any convenient time. An additional advantage is the reduction of personal contacts between people in the middle of epidemic.
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